Our services
At Motoring Advice Hub, we know how frustrating it is when dealers sell faulty vehicles and dodge responsibility. With decades of experience, we can explain your legal rights and give clear, practical advice for dealing with dealers. Our support packages range from pre-purchase checks to post-purchase help, including templates, personalised guidance, and a free initial consultation. Learn more and order below, or contact us to find the best option for you.
Free initial consultation
When an undisclosed fault is discovered in a used vehicle, securing a satisfactory resolution—such as a repair or a refund—can be a complex process, particularly if disputes erupt with a selling dealer. At Motoring Advice Hub, we offer a free, no-obligation initial consultation to provide you with clarity. By providing details of your vehicle purchase (date, location) and the specific issue, we can thoroughly review your consumer rights and present the most effective options for obtaining redress. Schedule your consultation, and we will contact you via your preferred method (call, message, or email) at a time that suits you.
FREE
Pre-purchase checks
Looking to buy a used car or van? Contact Motoring Advice Hub, and we’ll conduct thorough background checks to ensure the vehicle is roadworthy and hasn't been in any serious accidents. We will review past MOT reports and flag related concerns and assist you in reviewing the service history. We can provide you with a CAPHPI report that will verify if the vehicle has been financed, stolen, or written off, backed by an twelve-month indemnity to cover you for up to £30,000 for any wrong information contained in the report. We can also advise you on how best to pay for the vehicle in order to give you enhanced purchase protection. Our pre-purchase checks are designed to help you avoid stress and unexpected expenses down the road.
£125
Intermediate support package
If you've encountered problems with your vehicle, we can guide you through the process of complaining to the dealer who sold the vehicle and obtaining redress -- whether that's repairs, refunds or the return or exchange of the vehicle. Our intermediate support package starts with a detailed consultation by phone or messaging/email exchange, including a step-by-step explanation of your rights under consumer laws and the process for exercising those rights. We'll help craft a strategy for engaging the dealer and obtaining a resolution of the issues, provide templates to use for correspondence and a follow-up call as needed.
£175
Full support package
Our Full Support Package is your comprehensive solution. It's designed to provide you with detailed advice and hands-on assistance every step of the way. We'll work directly with you to assert your consumer rights, typically aiming first to have problems with your vehicle properly resolved, or, if necessary, secure a full refund. We will advise and assist in drafting all necessary correspondence with the dealer and provide dedicated follow-up, including crafting robust responses to any attempts by the dealer to avoid responsibility for the vehicle's faults.
£299
UPGRADE OPTION: If you’ve already purchased our intermediate package and wish to upgrade to full support, please click "upgrade" below.
