Motoring Advice Hub (England & Wales only)
 
Last updated: 2nd October 2025: Motoring Advice Hub (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Statement explains how we collect, use and protect your data when you use our website, contact us, or receive our non-regulated motoring advice in England & Wales only.
⸻ 1. Who We Are Motoring Advice Hub provides general information and guidance on motoring-related matters within England. We do not provide regulated legal services and are not authorised or regulated by the Solicitors Regulation Authority (SRA) or any other legal-services regulator. Contact details: Jonathan May Email: motoringadvicehub@gmail.com Postal Address: The Studio Middle Lodge Stratton Park Micheldever Winchester Hampshire SO213DP ⸻ 2. The Information We Collect We collect only the information we need to provide our services: • Contact details: name, email address, telephone number • Motoring enquiry details: information you choose to share about your situation (for example, parking fines, penalty points, or other motoring issues) • Website data: IP address, browser type, pages visited, and cookies (see our Cookie Policy) We do not routinely collect special-category (sensitive) data. If you share it voluntarily (for example, health information relevant to your enquiry), we will handle it securely and lawfully.
⸻ 3. How We Use Your Information We use your information to: • Respond to your enquiries and provide general motoring guidance • Operate, maintain and improve our website and services • Comply with legal requirements (for example, responding to lawful requests from authorities) We will never sell or rent your personal data.
⸻ 4. Legal Basis for Processing Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we rely on: • Consent: when you voluntarily submit an enquiry or sign up for updates • Legitimate interests: to respond to your query and operate our services effectively • Legal obligation: when we must keep certain records or share information with authorities
⸻ 5. How We Share Your Information We keep your data confidential. We may share it only with: • Service providers who host our website or email systems (under strict data-processing agreements) • Government bodies, regulators or courts where required by law
⸻ 6. Data Storage and Security Your personal data is stored securely in England. We take reasonable technical and organisational measures to protect it from loss, misuse, or unauthorised access. We keep your data only as long as necessary to provide our services or to meet our legal obligations.
⸻ 7. Your Rights Under UK data-protection law, you have the right to: • Access the personal data we hold about you • Ask us to correct any inaccurate or incomplete information • Request deletion of your data where appropriate • Withdraw your consent at any time (this won’t affect lawful processing before withdrawal) • Complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk or by calling 0303 123 1113
⸻ 8. International Transfers We do not routinely transfer your personal data outside England. If a transfer is required (for example, a UK-based cloud provider uses overseas servers), we will ensure that appropriate safeguards are in place to protect your data.
⸻ 9. Updates to This Privacy Statement We may update this Privacy Statement from time to time. The latest version will always be available on our website, with the “Last updated” date shown above.
⸻ Important Disclaimer Motoring Advice Hub provides general motoring guidance within England only. Our service is not regulated legal advice and should not be treated as a substitute for seeking professional legal representation when needed.