Expert support for used-car buyers
From comprehensive pre-purchase checks to skilled dispute resolution, we can help you make confident, informed decisions about used vehicles.
Here's how we can help
Motoring Advice Hub provides expert support for anyone dealing with problems after buying a used vehicle. With decades of motor trade experience, we help you assert your rights, challenge dealers, manage formal complaints, and work toward a fair outcome, such as refund, repair, or replacement.
We also help buyers make confident choices before purchase with checks on roadworthiness, accident history and finance status — and provide an indemnity against any inaccurate findings. While we’re not a law firm, our deep knowledge of the motor industry and consumer law delivers real results through smart, out-of-court negotiation — helping you protect your investment and avoid costly mistakes.
Pre-purchase
Vehicle background checks that will help you spot potential problems before purchase.
Negotiatons
Challenging dealers on vehicle faults and mis-description, asserting your 30-day right to reject and other consumer rights
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Templates
Templates to use when drafting letters of claim, rejection notices and other correspondence with dealers.
Guidance
Guiding you through the complaint resolution process to secure a refund, repair, or replacement vehicle.
My Story
I'm Jonathan May. I have a more than three decades of experience in used vehicles sales and a passion for making sure that consumers get the service they deserve. I set up Motoring Advice Hub to share my motortrade expertise with people looking to buy a vehicle and to hold underhand car dealers to account when it all goes wrong.
Our support packages
We offer a variety of packages designed to make sure you get the help and support you need — from our pre-purchase option, which includes vehicle background checks, to post-purchase support, starting with a free initial consultation. Learn more about the types of support we provide and, if you'd like to purchase one of our packages right away, you can do so by clicking the "Order Now" button under the relevant option, below. To learn more, click below, or simply call, message or email us first to discuss which option is best suited to your situation.
PRE-PURCHASE CHECKS
We will run an MOT history check and an HPI check (to make sure the vehicle you're looking to buy isn't stolen, on finance, or written-off). We'll also advise you on how to check the vehicle's service history and how to pay to best protect yourself in the event of a problem after purchase.
£125
INTERMEDIATE SUPPORT PACKAGE
Includes in-depth advice by phone, WhatsApp or email, including an explanation of the process for securing redress, templates to use in correspondence with the dealer and a follow-up call or message as needed.
£175
FULL SUPPORT PACKAGE
Includes everything in the intermediate package but with additional personalised support every step of the way . We'll suggest a strategy for engaging your dealer and other service providers, help with correspondence and advise on a fair settlement figure.
£299
If you’ve already booked our intermediate package and wish to upgrade to full support, please click "upgrade" below.
